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A copilot enhances your Microsoft Power Pages site by providing instantaneous support to your users. Within minutes, you can integrate a copilot to provide natural-language responses to visitor questions, improve the user experience, and boost satisfaction.
By default, a copilot that you add to your Power Pages site can answer questions based on the site's information. However, you can extend the default copilot capabilities in the following ways:
- Use a copilot created in Microsoft Copilot Studio.
- Configure the copilot to use Bing search to generate answers from public data.
- Use Omnichannel in Dynamics 365 Customer Service with your copilot, and transition customers to a live agent as required.
Prerequisites
To use AI-powered copilot features in Power Pages, make sure the following conditions are met:
- The tenant admin needs to turn on the Publish Copilots with AI features setting in the Power Platform admin center.
- Copilot uses Copilot Studio generative answers. Learn more about quotas and limits in Quotas, limits, app registration, certificates, and configuration values for Copilot Studio.
Add a copilot
Follow these steps to manually add a copilot:
In Power Pages, go to the Set up workspace.
Under Copilot, select Add copilot.
Turn on the Create copilot option.
Power Pages creates a copilot with generative answers conversation in Copilot Studio.
To make the copilot available to visitors and users, turn on the Enable copilot on site option.
The Enable copilot on site option is available only if the tenant admin turns on the Publish Copilots with AI features setting.
Note
- If a site meets the conditions outlined in the Prerequisites section, the copilot is added to the site during site provisioning. If you don't want the copilot to be created by default, service admins can turn off this capability at the tenant level. Learn more in Manage copilot provisioning.
- To change your site's custom ___domain after you add a copilot, turn off the copilot, update the custom ___domain, and then turn the copilot back on.
- If you turn off the copilot feature, wait a few minutes for background operations to finish before turning it back on.