Start Menu Items Missing
SYMPTOM
Accessories and Startup menu items disappeared from the Default User profile. But they are existed in the ___domain administrator account and in
C:\ProgramData\Microsoft\Windows\Start Menu\Programs
RESOLUTION
First, please check if the items exist in:
%AppData%\Microsoft\Windows\Start Menu\Programs
If they exist and the computer is in a ___domain, please check if your ___domain admin enabled the policy “Remove common program groups from the Start Menu” for your user account in the ___domain. If you have local administrator rights you can run “rsop.msc” to get an overview of the settings that are enforced from the ___domain.
If the items don’t exist, please try to copy them back from a good Windows 7 computer.
REFERENCE
Some items missing from Start Menu