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Represents the specialized interface for describing a hosted control that is used for processing and or displaying agent state information.
The following tables list the members exposed by the ICtiAgentStateControl type.
Public Properties
| Name | Description | |
|---|---|---|
.gif "public property") |
IsManagersSet | Gets or sets a Boolean value that specifies whether manager is set. (inherited from ICtiEnabledControlConsumer) |
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Public Methods
| Name | Description | |
|---|---|---|
.gif "public method") |
SessionCloseEvent | Called by CTI as a session is closing. (inherited from ICtiEnabledControlConsumer) |
|
SetAgentState | Sets the agent state to a given state. |
|
SetManagers | Sets the managers. (inherited from ICtiEnabledControlConsumer) |
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See Also
Reference
ICtiAgentStateControl Interface
Microsoft.Uii.Desktop.Cti.Core Namespace
Unified Service Desk
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