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Fault/Resol. Cod. Relationship Table

Specifies the relationships between fault codes and resolution codes in your company. For each service item group, the table contains the resolution codes used for specific combinations of fault, symptom and fault area codes.

You can set up relationships between fault codes and resolution codes in the Fault/Resolution Codes Relationships window.

You can also let the program insert relationships between fault codes and resolution codes based on the codes you have selected for service items in posted service orders.

List of Fields in the Table

The following table lists the fields in this table.

Field Location
Resolution Code Field, Fault/Resol. Cod. Relationship Table Service Management
Fault Code Field, Fault/Resol. Cod. Relationship Table Service Management
Service Item Group Code Field, Fault/Resol. Cod. Relationship Table Service Management
Occurrences Field, Fault/Resol. Cod. Relationship Table Service Management
Created Manually Field, Fault/Resol. Cod. Relationship Table Service Management
Symptom Code Field, Fault/Resol. Cod. Relationship Table Service Management
Description Field, Fault/Resol. Cod. Relationship Table Service Management
Fault Area Code Field, Fault/Resol. Cod. Relationship Table Service Management
Resolution Code Field, Fault/Resol. Cod. Relationship Table Service Management
Fault Code Field, Fault/Resol. Cod. Relationship Table Service Management
Service Item Group Code Field, Fault/Resol. Cod. Relationship Table Service Management
Occurrences Field, Fault/Resol. Cod. Relationship Table Service Management
Created Manually Field, Fault/Resol. Cod. Relationship Table Service Management
Symptom Code Field, Fault/Resol. Cod. Relationship Table Service Management
Description Field, Fault/Resol. Cod. Relationship Table Service Management
Fault Area Code Field, Fault/Resol. Cod. Relationship Table Service Management

See Also

Reference

Fault/Resolution Codes Relationships