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[This article is prerelease documentation and is subject to change.]
This FAQ provides answers to frequently asked questions about the AI technology that's used in relation to the Immersive Home feature. It includes key considerations and details about how the AI is used, how it was tested and evaluated, and any specific limitations.
Important
- This is a production-ready preview feature.
- Production-ready previews are subject to supplemental terms of use.
What is Immersive Home?
Immersive Home is a modern, AI-first landing page that adapts to each user's most important work, aids decision making, and reduces the need to navigate elsewhere to complete common tasks.
What are capabilities of Immersive Home?
Immersive Home includes the following capabilities:
- Promotes suggested agents that could help the users in their tasks.
- Shows a ranked list of work items assigned by agents and workflows.
- Shows a summary of agent activities.
- Provides access to agent management surfaces.
- Provides an individual agent task space where users can work hand-in-hand with agents.
- Provides spaces that cover multiple tasks and jobs to be done.
You can share your feedback directly with Microsoft if an administrator enables user feedback for Copilot and related experiences. Learn more about how Microsoft's in-product feedback system works in Learn about Microsoft feedback for your organization. Learn more about how to enable user feedback for Copilot and related experiences in finance and operations apps in Enable enhanced user feedback for Copilot and related experiences.
What is the intended use of Immersive Home?
The intended use of Immersive Home is to provide users with an AI-first modern landing page within finance and operations apps.
It brings work to the user and keeps users in the loop with what agents are doing on their behalf and within relevant work domains.
How was Immersive Home evaluated? What metrics are used to measure performance?
The evaluation of Immersive Home was conducted through rigorous testing across various scenarios within finance and operations apps and AI agents such as for procurement and finance. Performance metrics include accuracy of information provided, user satisfaction ratings, reduction in support ticket volumes, and overall impact on user productivity and application usability.
If you encounter inappropriate generated content, report it to Microsoft by using this feedback form: Report abuse. Your feedback helps improve the functionality.
Microsoft might disable Copilot-driven features for selected customers if abuse of the functionality is detected.
What are the limitations of Immersive Home? How can users minimize the impact of its limitations when they use it?
Immersive Home doesn't yet use AI to rank work or identify the most relevant tasks. In this release, it's a surface where tasks from classic workflows blend with activities generated by user-activated AI agents.
When you use the feature, always review AI-generated work items when beginning the tasks.
What operational factors and settings allow for effective and responsible use of Immersive Home?
Effective and responsible use of Immersive Home depends on appropriate AI agent configuration settings, data privacy configurations, content moderation mechanisms, and adherence to responsible AI principles such as fairness, transparency, and accountability.
Users should have clear guidelines on the use of AI agents suitable for their work and understand the importance of critical assessment of the AI-generated tasks and agent execution.
Additionally, system administrators should monitor usage patterns and agent activities to ensure the tool is used as intended and to identify any areas for improvement.