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Recently, we worked with a customer on an issue, where a Contributor was not able to save to Shared queries
They were getting the below error.
We checked permissions on Shared Queries, user is part of the Contributors group. Permissions on Shared Queries are set correctly.
However, we found the license level of the User was "Stakeholder" (Access levels). As per our documentation, Stakeholders cannot save to "Shared Queries"
Once we changed the license of the user to "Basic", he was able to save to Shared Queries.
Hope this helps! We are looking for ways to improve the error message to help you better identify this as a Licensing issue.
Content: Manigandan Balachandran
Reviewer: Kelvin Houghton