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Insights Hub Production Copilot

Introduction

Insights Hub Production Copilot is an assistant integrated into Insights Hub Monitor, supported by artificial intelligence (AI). Via the dedicated copilot button in the osbar, a user can open the chat from any screen in the application.

Production Copilot User Interface

Three pre-built agents with dedicated skills support users by:

  1. Querying shopfloor manuals and maintenance-related documents from a self-managed knowledge base stored in an Integrated Data Lake (IDL), thereby saving valuable time spent troubleshooting and performing maintenance tasks.
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  2. Exploring data within the Insights Hub tenant, including asset information, events, cases, and time series data.
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  3. Analyzing time series data with AI.
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Furthermore, with Insights Hub Copilot Studio, ___domain experts can create and customize their own AI agents to meet their specific requirements without needing deep technical skills.

These agents can access all Insights Hub data via skills. It is even possible to create custom skills using Visual Flow Creator and then integrate them into Copilot Studio.

All subscribers of the Insights Hub Standard and Advanced Capability Packages will automatically receive these new capabilities, including a quota of hourly and monthly prompts.

Dedicated roles can be assigned to users to control the visibility and access rights for the Production Copilot.

User interface

The following pictures show the key screens where the Copilot can be used.

The chat is integrated into Insights Hub Monitor and can be opened via the button in the OS Bar.
Copilot Button in OSBar

Copilot Chat in Insights Hub Monitor

Using the dropdown the available agents can be selected.

Copilot Chat with agent selection

In Copilot Studio the ___domain expert can create custom agents and skills.

Copilot Studio Home Screen Copilot Studio Home Screen

Copilot Studio Agent Screen Copilot Studio Agent Screen

Copilot Studio Skills Screen Copilot Studio Skills Screen

Offering and Upgrades

Production Copilot is integrated into Insights Hub Monitor for subscribers of Insights Hub Standard and Advanced Capability Packages.

These are the current quotas in the default packages.

Parameter Description Value with STANDARD Value with ADVANCED
copilot_maxPromptsPerConversation The number of prompts in a single conversation.
Constant.
30 30
copilot_maxPromptsPerHour The number of prompts you can send per hour. 60 60
copilot_maxPromptsTotalPerMonth The number of prompts users of your tenant can send per month. 100 200
copilot_maxSizeSingleFile The maximum file size of a single file which can be synced.
Constant.
20MB 20MB
copilot_maxSizeSyncedFiles Available file quota for the Production Copilot. 100MB 200MB

The UPGRADE provides additionally:

Parameter Description Value
copilot_maxPromptsTotalPerMonth Additional number of prompts users of your tenant can send per month. 500
copilot_maxSizeSyncedFiles Additional file quota for the Production Copilot. 500MB

Questions

If you have any questions or feature suggestions, your sales representative, customer success manager, or our customer support team is here for you.


Last update: October 7, 2025